Business Wire, July 26, 2010
HOUSTON — BMC Softwares (NASDAQ: BMC) Business
Service Management (BSM) platform is helping major utility and
energy customers across the country cut costs, simplify IT change
processes, meet IT regulations and improve management of technology
assets.
That is why one of the nations largest electricity producers,
Atlanta-based Southern Company, recently chose to build its Enterprise
Change Management (ECM) initiative on the BSM platform.
BMC Software allows us to run our IT operations as a business, said
David Traynor, Southern Companys manager of business excellence. Weve
already realized tangible benefits cost savings, fewer and shorter
meetings, faster time to repair and were positioned to achieve even
greater return on our investment with the BSM foundation we now have in
place.
That foundation began with the implementation of the BMC
Atrium Configuration Management Database (CMDB), which allows
customers to take previously disparate information and make it
consistent and accessible in a common database to create a critical link
between IT and the rest of the business.
BMC Atrium provides a risk-assessment system that calculates the
importance and risk of a particular change and allows Southern Company
to prioritize the hundreds of monthly changes according to potential
business impact. Southern Company also consolidated the BMC
Remedy Change Management and BMC
Remedy Asset Management solutions with the BMC Atrium CMDB to
deliver on its ECM initiative.
The business doesnt want to hear that a system is down and that we
dont know when it will be back up, Traynor said. With BMC, we can
avoid those unplanned surprises. Whats more, we can use the BMC
applications to speed problem diagnosis. Both of those benefits are
making our customers quite happy.
To read about how other utility and energy customers are keeping the
lights on with BMC, click here.
Business runs on IT.IT runs on BMC Software.
Business thrives when IT runs smarter, faster and stronger. Thats why
the most demanding IT organizations in the world rely on BMC Software
across both distributed and mainframe environments. Recognized as the
leader in Business Service Management, BMC provides a comprehensive and
unified platform that helps IT organizations cut cost, reduce risk and
drive business profit. For the four fiscal quarters ended March 31,
2010, BMC revenue was approximately $1.91 billion. Visit www.bmc.com
for more information.
BMC, BMC Software, and the BMC Software logo are the exclusive
properties of BMC Software Inc., are registered with the U.S. Patent and
Trademark Office, and may be registered or pending registration in other
countries
change management software
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